Features
Tickets, customers, devices, parts, sales, payments, and staff hours. The day-to-day of a repair shop, in one app.
Tickets
Each ticket holds the customer, the problems being fixed, notes, photos, payments, and deposits.
Customers
Look anyone up by name or phone number and see every ticket, device, and sale they've had with you.
Payments
Record each payment as cash, card, check, or digital, with the last 4 of a card, the check number, or the app it came from. You can print a receipt for any payment.
Parts
A parts catalog laid out like a spreadsheet that keeps track of your stock, with the price you charge and the price you pay for each part.
Clock in and out
Each employee has their own account and clocks in and out with one button. You can review and fix everyone's hours, and they add up into payroll on the schedule you set.
Reminders
Leave a reminder for a coworker or for yourself, and it shows up for them. Shared shop computers show everyone's.
Card terminal integration
Connect a card terminal and card payments are recorded on the ticket or sale automatically once the customer pays. We currently integrate with Helcim terminals, and Square and other terminals are coming soon.
Invoices and estimates
Print an estimate before the work and an invoice when it's done.
Sales
Sell cases, accessories, and anything else at the counter, without opening a ticket. A sale can also bring in several tickets and devices, so a customer pays for all of them at once.
Devices
Keep track of the refurbished and new devices you sell, from being fixed up to reserved and for sale.
Revenue and expenses
See revenue from repairs, devices, and sales, next to expenses like payroll and purchases.
Edit warnings
If someone changes an item you have open (ticket, customer, etc.), you instantly get a notification so you aren't looking at old information.
Keyboard shortcuts
Shortcuts make everyday work faster. They're completely optional, and you can learn them as you go.
Anywhere
- Search
- S
- Tickets
- T
- New ticket
- Shift + T
On a ticket
- Mark ready
- R
- Print label
- P
- View customer
- C
- Edit
- E
Just a few of the shortcuts in the app.
Text messages
Keep customers updated as their repair moves along, and ask for a review once it's done.
Ticket Created
Welcome to [store name]! Your ticket number is #2582. If you have any questions give us a call at [phone] or text us at [phone].
Ticket Ready
Hello, your device is ready! If you have any questions give us a call at [phone] or text us at [phone].
Ticket Resolved
Thank you for choosing [store name]! We would really appreciate a quick review on Google - [review link]